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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

2Checkout.com update
2Checkout.com is being phased out by us as a payment method. We now use our own billing system...
Views: 255
Do you have any hidden charges?
No, we do not have any hidden charges or fees.
Views: 200
How do I cancel my Hosting Account ?
If you have made the decision to cancel your hosting account, we ask that you give notice of your...
Views: 415
How do I change my payment method?
You can login to the billing system (when you have an invoice due) and select View Invoice. ...
Views: 249
How do I pay my outstanding invoice?
Login to the billing system (WHMCS) to see all your invoices. On the invoice that is due for...
Views: 243
How do I set up an automatically recurring payment?
Paypal payments On receipt of your invoice (on or before the due date), you should login to the...
Views: 273
How do I upgrade my package ?
Please login to the Billing system (WHMCS) Click on 'My Products & Services' Select the...
Views: 268
How do I view my invoices in the billing system?
After logging into the billing system you can select "My Invoices" and you will be able to see...
Views: 190
My account has been suspended; how do I get it back online?
If your account has been suspended due to non-payment, you should login to the billing system...
Views: 284
The credit/debit card details I have entered don't work
When entering the credit card details only enter the information you have on the card. For...
Views: 254
What is WHMCS / the billing system?
WHMCS is a complete client management, billing and support system.  So essentially,...
Views: 231
What payment methods do you accept?
We currently accept the following payment methods: American Express Visa MasterCard Visa...
Views: 212
What will be shown on my credit card statement?
The charge will be shown as "No Wires LTD" on your credit card statement.  If you are unsure...
Views: 220
Why is my credit card charging me a cross border fee?
Some credit card companies charge a cross border fee for using credit cards where the card...
Views: 231

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